Shipping, Refunds, and Return Policy


We use USPS for online orders. You will be sent a confirmation email once packaged as started tracking with tracking number


We stand by the quality of our product 100% and will gladly repair, replace or exchange any defective merchandise within 1 year. This is voided is if damage is beyond everyday wear and tear (i.e. dog bite, bleach stains, etc). 


If you would like to return your item for any reason, the request must be made within 30 days of purchase by emailing [email protected] Shipping costs are non-refundable. All refunds will be in the form of store credit, no cash or credit card refunds are given. 

Thank you for your support of Re:new!