Shipping, Refunds, and Return Policy

SHIPPING

We use USPS for online orders. You will be sent a confirmation email once packaged as started tracking with tracking number

REPAIRS

We stand by the quality of our product 100% and will gladly repair, replace or exchange any defective merchandise within 1 year. This is voided is if damage is beyond everyday wear and tear (i.e. dog bite, bleach stains, etc). 

REFUNDS & RETURNS

If you would like to return your item for any reason, the request must be made within 30 days of purchase by emailing [email protected] Shipping costs are non-refundable. All refunds will be in the form of store credit, no cash or credit card refunds are given. 

Thank you for your support of Re:new!